Return & Exchange
Hopefully you are happy with your brand new lingerie! If not, no stress because returning is easy. Return shipping costs are for you (we're based in The Netherlands). Follow these 2 steps.
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1. Check the return & exchange requirements
Return/exchange items within 30 days after delivery. The item is unused and in the same condition as when you received it (no makeup, deodorant, sweat etc.). Hangtags/labels are still attached.
Exchange is possible if the size is still in stock. Do you want some sizing advice first? We're more than happy to help, send us a message through our contact form.
For orders with free shipping:
If you return an item and your order total falls below the threshold for free shipping, the shippingcosts to your country will be deducted from your refund. This fee covers the shipping costs of your original order as well as the processing of your return. You will receive the remaining balance of your purchase amount. This does not apply if you have already paid shipping costs.
2. Fill in the return & exchange form
Find the form here: https://www.savaraintimates.com/a/returns
You'll receive the return instructions automatically by email.