Returns & Exchanges
Hopefully you are happy with your brand new lingerie! If not, no stress because returning is easy. Return costs are for you (we're based in The Netherlands). However, if you use PayPal, we recommend activating 'Free Returns' on your account as they will cover the costs of your return postage (when purchasing through PayPal). Follow these 2 steps.
1. Check if your item meets the return & exchange requirements
Return/exchange items within 30 days after delivery. The item is unused and in the same condition as when you received it (no makeup, deodorant, sweat etc.). Hangtags/labels are still attached.
Exchange is possible if the size is still in stock. Do you want some sizing advice first? We're more than happy to help, send us a message through our contact form.
2. Fill out the form below and request the return/exchange